Whilst every effort has been made to outline the main duties and responsibilities of the post, it should be remembered that a document such as this does not permit every item to be specified in detail. Broad headings therefore may have been used; in which case all usual associated routines are naturally included in this job description.
Staff should not refuse to undertake duties not specified below but should record additional duties they feel need specific recognition. These will then be considered during supervision and again during annual appraisal.
Job Summary
The Registered Manager role requires candidates that can multi-task, have excellent communication skills and can efficiently delegate duties and work well under pressure. The ideal candidate will have to ensure the delivery of high-quality care services consistent with the expectations and preferences of service users and commissioners. They should be professional, polite and attentive whilst also being accurate and should be able to represent the business at a senior level, both internally and externally.
Candidates will be responsible for the managerial overview and day to day control of the branch. They will have to manage business performance and ensure effective strategic planning and management for business growth. They should always be prepared and responsive and willing to meet each challenge directly.
Job Responsibilities
To manage and develop high quality Domiciliary Care Services for the elderly and other vulnerable people with specialized needs. Along with:
- Ensure that effective systems are in place and operating to optimal efficiency to achieve effective handling of all referrals or requests for service enabling response within timescales appropriate to the needs of the service user, referring practitioner and/or the commissioner.
- Ensure that all company policies and the requirements of commissioners and regulators relating to the assessment of service users' needs are complied with fully and consistently.
- Ensure that all service users have a care plan that has been jointly agreed with the service user and the fund provider.